• Tern News

Jeju ARTS 20.1 Remote upgrade

Today our Ops team delivered an important upgrade for our customer KAC in Jeju, South Korea. KAC had requested the release to be before the end of 2020, but due to the Covid-19 situation, an on-site visit for the upgrade was not possible.


Despite the prevailing circumstances, an important maintenance release was still required. To achieve it we agreed a streamlined scope that could safely be delivered remotely. KAC received a release candidate last Friday with which they upgraded their systems and performed a planned rollback.


Yesterday, the upgrade was rolled out with support from our Ops Engineer Thórir, and is now operational. Congratulations to all involved on a successful upgrade!